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John Bell


John Bell

Chartered Loss Adjuster (UK)
DDI: +64 4 915 5978
Mobile: +64 27 504 6521




Claims Experience

  • Property
  • Business Interruption
  • Liability
  • Contract Works
  • Fidelity Guarantee
  • Goods in Transit

John is our professional leader in Wellington, with responsibility for Nelson and Napier.  He also spends time in Christchurch overseeing the earthquake claims run off.  John specialises in major losses, with over 30 years' loss adjusting experience in the UK, Europe, and New Zealand. He is able to provide advice on issues such as commercial Material Damage, Contract Works, and Business Interruption claims and has significant experience in manufacturing, food processing, heavy industry, and service-providing organisations.

John has a broad knowledge of claims processing and is active in our training, quality and people development areas, ensuring that, as a firm we deliver to the highest standards of quality.

He began his career at the forerunner to GAB Robins in London, before moving to Greece to run an adjusting company in Athens. He then rejoined Robins and worked across the UK. Prior to moving to New Zealand in October 2011 to assist with the losses arising from the Christchurch Earthquakes, John was the UK Head of Claims at Aon. He has a wide experience of claims from across the spectrum, coupled with an understanding of the interconnecting interests of insureds, brokers, insurers and loss adjusters. He works in a collaborative style, guiding all parties to successful solutions and settlements.


  • Aon, Communicator of the Year 2010

Examples of Work

Major Fire Damage

Printing company.

Major Fire Damage

Food processing factory.

Subsidence of Site Claim

Manufacturing company.

Fire Damage Claim

Global accountancy firm, arson attack to offices.

Major Fire Damage

Aluminium smelter.

Major Fire Damage, United Kingdom

Christmas Day fire at luxury hotel in London’s West End.

Contract Works claims, United Kingdom

Various contract works losses sustained during construction of major shopping development in West Midlands, UK.

Products Liability Claim

Defective adhesive labels contaminating goods.

Christchurch Earthquakes 2010-2012

Numerous high value claims, specialist in domestic TC3 and flood management area claims and cross-lease claims. Extensive knowledge of strain hardening issues in reinforced concrete structures. Handled claims for financial institutions, property developers, carpet manufacturers and care homes / retirement villages.

High Net Worth thefts and other losses

Qualifications and Other Credentials

  • Associate of the Chartered Insurance Institute (CII) (UK)
  • Fellow of the Chartered Institute of Loss Adjusters (UK) (CILA)
  • European Loss Adjusting Expert  (FUEDI-ELAE)
  • Fellow of the International Federation of Adjusting Associations (FIFAA)
  • Chairman, Professional Conduct Committee, CILA, 2005-2011
  • President, Insurance Institute of Cambridge (UK) 1998/99
  • Member Birmingham Insurance Institute (UK) 2000-2011
  • Elected member, CILA Council (UK) 2000-2011
  • Member of the Society of Construction Lawyers
  • ANZIIF - Associate of the Australian and New Zealand Institute of Insurance and Finance
  • Publications / Abstracts / Presentations
  • Chairman - Fraud Conference, London, March 2010

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